Standards Against Child Sexual Abuse and Exploitation (CSAE)#
maru is committed to the safety and protection of children. We maintain a zero-tolerance policy toward child sexual abuse and exploitation (CSAE) material, grooming, and any content or behavior that endangers minors.
Our Commitment#
- We do not tolerate any content that sexually exploits or endangers children
- We prohibit the use of our platform to facilitate any form of child exploitation
- We take immediate action on any reported or detected violations
- We cooperate fully with law enforcement and relevant authorities
Prevention Measures#
- Content Moderation: All user-generated content (listings, messages, community posts) is subject to review and moderation
- Reporting Tools: Users can report any concerning content or behavior directly within the app using the “Report” function
- Account Enforcement: Accounts found to be in violation are immediately suspended and permanently banned
- Age Requirements: Users must be at least 18 years old to create an account on maru
Reporting#
If you encounter any content or behavior on maru that you believe exploits or endangers a child, please report it immediately:
- In-App: Use the “Report” button on any listing, post, or user profile
- Email: support@marucommunity.com
- NCMEC CyberTipline: report.cybertip.org (for reports to the National Center for Missing & Exploited Children)
All reports are treated with the highest priority and confidentiality.
Enforcement#
Violations of this policy result in:
- Immediate removal of the offending content
- Permanent suspension of the violating account
- Reporting to law enforcement and relevant child protection authorities, including NCMEC
- Preservation of evidence for use by law enforcement as required by applicable law
Contact#
For questions regarding this policy, contact us at: support@marucommunity.com
Last updated: April 2026